❮ BACK

John Rossheim

How Johnson & Johnson Uses Emotional Intelligence Training to Boost Customer Satisfaction How Johnson & Johnson Uses Emotional Intelligence Training to Boost Customer Satisfaction In 2018, Kim Bilyeu learned that one of Johnson & Johnson’s medical device companies had a big problem. Bilyeu, Director for Global Education, heard

Sign up for our People-Powered Newsletter.

Sign up for our newsletter, People Powered.