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Commercial jet flying into the sunset A masterclass in destroying a remarkable culture While there are many reasons for Boeing’s current circumstance, the most glaring—and avoidable—is a lack of organizational transparency. When employees don't feel safe, they don't bring up key issues, and you don't have transparency. Leadership has failed. Developing New Managers? How to Set Them Up for Success Developing New Managers? How to Set Them Up for Success Here’s a common situation in American businesses. First-time manager Sara happily took on a leadership role. Yet she was promoted with little or no le First-time Managers Are Holding Back Employees & Performance First-time Managers Are Holding Back Employees & Performance We’ve all lost the occasional night of sleep over a major business deal, big presentation, or funding round. But for some employees, those sleeple Leader shaking the hand of a newly promoted manager. Why New Managers Fail and How Oji Foundations is Revitalizing Leadership Training First-time managers start their new role brimming with excitement, only to realize in a moment of panic soon after that they fundamentally lack the skills needed to do the job. The Importance of Empathy in Leadership The Importance of Empathy in Leadership Business leaders and their teams are up against a lot. They face economic uncertainty, high turnover rates, and growing customer expectations. Amid The New Realities of Leadership for New Managers The New Realities of Leadership for New Managers Think back to your first day as a people manager. You were probably brimming with excitement over your promotion, eager to prove that the skills a The Future of Work is Forcing a Leadership Evolution The Future of Work is Forcing a Leadership Evolution We’ve hit an inflection point with the future of work. The pandemic forced organizations to challenge their conventional ideas around work. Using sale 5 Strategies to Help Leaders Adapt to the New World of Work 5 Strategies to Help Leaders Adapt to the New World of Work Change and complexity are par for the course for business leaders globally. Remote work and telecommuting have grown common post-pandemic. Rapid advan Managing Mental Health in a Customer-Facing Role Managing Mental Health in a Customer-Facing Role Customer experience can make or break a business. Execs know it. In McKinsey’s 2022 State of Customer Care survey, improving customer experience was t

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