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Communication

Ashleigh Rosette, Marc Brackett, Ralph Keeney, Robin Stern, Avi Kluger, Tamra Chandler, Linda Hill Meet our Program Experts Leadership mastery begins with learning from the best minds in the field. Oji's program is meticulously crafted in collaboration with a distinguished team of world-class thinkers, using the latest research. Professional woman in glasses, representing refreshingly different professional development training Why Oji is Different Oji Life Lab’s transformative approach to learning applies leading-edge learning science to optimize skill development, transforming employee performance. Molly Cohen, Digital Content Strategist First Impressions of the Oji Foundations Program In a world of remote and hybrid work, community is more important than ever. I’m currently enrolled in a leadership program through Oji Life Lab, which has given me a built-in community of peers. I wanted to share my experience in the event that my story will be helpful to others. Commercial jet flying into the sunset A masterclass in destroying a remarkable culture While there are many reasons for Boeing’s current circumstance, the most glaring—and avoidable—is a lack of organizational transparency. When employees don't feel safe, they don't bring up key issues, and you don't have transparency. Leadership has failed. Male patient being reassured by nurse in hospital setting Managing Mental Health in a Customer-Facing Role Customer experience can make or break a business. Execs know it. In McKinsey’s 2022 State of Customer Care survey, improving customer experience was t A manager sharing feedback with an employee The One Superpower Managers Need to Deliver Effective Feedback that Inspires The ability to provide effective feedback to employees is a must-have skill in any company. Research published in the Harvard Business Review shows th Employees on conference call trying to stay connected in the new disconnected workplace Is your organization emotionally intelligent? Imagine working in an organization where staff meetings start with a question about how everyone feels, followed by time to reflect and share the an Illustration of colorful silhouettes overlapping each other Emotions of Racism: A Resource List Oji Life Lab recently hosted a webinar on the Emotions of Racism. What we learned: these conversations can be hard. The even harder truth: the impacts Colorful illustration of two silhouettes having a conversation How To Listen: A Guide for White People Though we're already struggling with the challenges of a pandemic, American society is now also experiencing a new urgency around the long-standin

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