Feature by SHRM: First-Time Managers Often Ill-Prepared for New Role

August 14, 2023

By Kathy Gurchiek

Employees are stressed, and part of the problem lies with rookie managers thrown into their new role with little or no training, according to a new poll. A sizeable number of U.S. and Canadian workers want to change teams or leave their employer so they can flee those managers, it found.

With no training in decision-making, running a meeting or knowing how to defuse conflicts, a manager can harm even a well-oiled team, creating inefficiencies and low morale or making employees want to run for the door, according to an Oji Leadership Poll of 2,066 workers by Harris Research.

Asked about their experience with first-time managers, 897 full-time U.S. workers reported the following...

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