Oji Editorial Staff
The Future of Work is Forcing a Leadership Evolution
We’ve hit an inflection point with the future of my work. The pandemic forced organizations to challenge their conventional ideas around work. Using s
5 Strategies to Help Leaders Adapt to the New World of Work
Change and complexity are par for the course for business leaders globally. Remote work and telecommuting have grown common post-pandemic. Rapid advan
Managing Mental Health in a Customer-Facing Role
Customer experience can make or break a business. Execs know it. In McKinsey’s 2022 State of Customer Care survey, improving customer experience was t
Skills that Sell and Save Million Dollar Accounts
J&J hired the smartest sales team. They understood the product perfectly. But doctors were kicking their sales reps out of the OR.
They had an emo
Embracing Emotional Intelligence: Unlearning to Learn
What’s this guy feeling?
Can you tell, based only on his facial expression? Take a guess.
a. Frustration
b. Anxiety
c. Sadness
d.
Webinar Recap: Mastering Emotional Intelligence Training with J&J and Amazon (Link Included)
Oji Life Lab Co-Founder and Head of Learning Andrea Hoban recently sat down with L&D leaders at Johnson & Johnson and Amazon Web Services to discuss t
Emotional Intelligence: Corporate Buzzword or Essential Skill?
The phrase “emotional intelligence” (EI) has been enjoying a rapid rise in popularity. In just the last couple of years, publications from Forbes to H
How to Overcome Emotional Intelligence Training Skepticism
The more you examine the research showing the enormous value of emotional intelligence in the workplace, the more it seems as though businesses that n
Want to Improve Team Productivity? Start by Improving Emotional Intelligence
If you’re worried about team productivity at your company, you’re not alone. Declining worker output is a growing phenomenon, particularly as business
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