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Emotional Intelligence

Emotional Intelligence: Corporate Buzzword or Essential Skill? Emotional Intelligence: Corporate Buzzword or Essential Skill? The phrase “emotional intelligence” (EI) has been enjoying a rapid rise in popularity. In just the last couple of years, publications from Forbes to H How to Overcome Emotional Intelligence Training Skepticism How to Overcome Emotional Intelligence Training Skepticism The more you examine the research showing the enormous value of emotional intelligence in the workplace, the more it seems as though businesses that n How Johnson & Johnson Uses Emotional Intelligence Training to Boost Customer Satisfaction How Johnson & Johnson Uses Emotional Intelligence Training to Boost Customer Satisfaction In 2018, Kim Bilyeu learned that one of Johnson & Johnson’s medical device companies had a big problem. Bilyeu, Director for Global Education, heard Using Emotional Intelligence to Boost Team Performance Using Emotional Intelligence to Boost Team Performance Emotional intelligence is a popular topic for managers and leaders in business, but many don’t really know what EI is or how to put it to work. Emotio Want to Improve Team Productivity? Start by Improving Emotional Intelligence Want to Improve Team Productivity? Start by Improving Emotional Intelligence If you’re worried about team productivity at your company, you’re not alone. Declining worker output is a growing phenomenon, particularly as business Effective Decision-Making Starts with Regulating Your Emotions Effective Decision-Making Starts with Regulating Your Emotions Did you know there’s a 95% correlation between companies that excel at decision making and those with top-tier financial performance? That finding fro The One Superpower Managers Need to Deliver Effective Feedback that Inspires The One Superpower Managers Need to Deliver Effective Feedback that Inspires The ability to provide effective feedback to employees is a must-have skill in any company. Research published in the Harvard Business Review shows th Strategies that Work: Managing Emotions in the Workplace Strategies that Work: Managing Emotions in the Workplace Whether we go to work in a downtown skyscraper or on a laptop flipped open on the dining room table, we bring our emotions with us. Organizational cul Want to Improve Employee Engagement? Drive Real Engagement with Emotional Intelligence Want to Improve Employee Engagement? Drive Real Engagement with Emotional Intelligence Business leaders have tended to follow the pack when it comes to employee engagement over the past decade. It’s rare to find a company that hasn’t jum

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