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Performance
Why Oji is Different
Oji Life Lab’s transformative approach to learning applies leading-edge learning science to optimize skill development, transforming employee performance.
Managing Mental Health in a Customer-Facing Role
Customer experience can make or break a business. Execs know it. In McKinsey’s 2022 State of Customer Care survey, improving customer experience was t
Skills that Sell and Save Million Dollar Accounts
J&J hired the smartest sales team. They understood the product perfectly. But doctors were kicking their sales reps out of the OR. They had an
The Traditional Training Workshop Doesn’t Work — So We Reinvented it
When L&D professionals like you identify a need to train your staff on a specific set of skills, you can usually find plenty of organizations offe
Using Emotional Intelligence to Boost Team Performance
Emotional intelligence is a popular topic for managers and leaders in business, but many don’t really know what EI is or how to put it to work. Emotio
The One Superpower Managers Need to Deliver Effective Feedback that Inspires
The ability to provide effective feedback to employees is a must-have skill in any company. Research published in the Harvard Business Review shows th
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